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Patient's Rights

ConnextCare cares about our patients and the services they receive. If you are not completely satisfied with the care we provide, we would like to offer you the opportunity to voice your concern. We respect your feelings and opinions, and will use them to help us serve you better in the future. Feel free to e-mail or submit the following form: Quality Patient Form to the Quality Department.

If you are not satisfied with the center's response, you can voice your opinion to the NYS Health Department at 1-800-804-5447 or the Joint Commission 1-800-994-6610 or email them at complaint@jointcommission.org

Transferring Records:
It is critical that you complete the Request for Information form (located in the Forms section), if not done at the time that you completed your New Patient paperwork, so we can request your medical records from your current/previous providers to assist us in providing you with continuity of care. This form is to be completed for current/previous PCP as well as each of the specialists you may see. Please return completed forms to our office within two weeks of your scheduled appointment to ensure enough time to secure your records.

Our patient’s privacy is a priority. We respect your privacy and strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA).

Download The Patients Bill of Rights Here

 
 
 
   
 
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